At TahoeBlu we are passionate about the items that we carry. It may come as no surprise that you will find many of them in our own homes and worn by our own children. So if you are not completely satisfied please feel free to return your purchase for a full refund within 30 days. As we constantly strive to exceed your expectations, please let us know why you were dissatisfied so that we can continue to make our product selection the best in the market.
Please note that we are unable to accept returns for items that have been used or opened. All acceptable refunds will be credited back to the same credit card used to make the purchase less shipping costs. Please allow 3-5 days from the time we receive the item to inspect the contents and process your return.
In order to return your purchase, please follow the following procedures:
- You must contact us at: orders@TahoeBlu.com and request a Returned Merchandise Authorization (RMA) number.
- Upon receipt of your RMA, place the items to be returned in an appropriate shipping box.
- Affix a shipping label to the box addressed as follows:
10128 Donner Pass Road
Truckee, CA 96161
For your protection, we suggest shipping your return using a service that will insure the worth of the product and allow for a traceable shipment. We do not pay postage on return shipments and are unable to credit original shipping costs. Original invoices must be included in the return shipment.
Revised and effective as of October 2, 2008